Whether you're launching something new or reimagining the next step, I bring a strategic, human-centered approach to innovation that unlocks value. My services span research, strategy, product development, and facilitation. Explore the core areas below.

“I partner with teams to uncover insights, shape strategy, and build meaningful, scalable solutions.”
 

Strategy & Consulting

  • Business model and GTM

  • Product innovation

  • Leading 0-1, MVP framing, pilot design, and management

  • Friction point analysis, workflow mapping, impact analysis

Research & Insights

  • Customer, market, and competitive research

  • Industry and trend analysis

  • Qualitative, quantitative, and ethnographic methods, surveys, and co-design sessions

  • Value positioning

Customer Experience Strategy, Design & Performance

  • Lifecycle engagement

  • Customer activation and performance analysis

  • Journey mapping, service blueprints, and customer personas

  • Service design

 
 

Workshops, Facilitation, & Capacity Building

  • Design sprints, ideation, and brainstorming

  • GTM and product simulations

  • Strategic planning

  • Internal team HCD, strategy skillset, and capability building